Programs Available
We provide these services and programs across multiple locations within the state. Find a service or location near you.
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Care Management
Tailored Care Management is a voluntary, free service provided by NC Medicaid for those who have a serious mental illness, Intellectual and developmental disability, or a severe substance use disorder. The member is linked to a Tailored Care Manager, an expert who knows the system. The care manager helps navigate the healthcare system and helps manage the overall health and wellbeing of members that are served. Care managers can assist with addressing social determinants of health, such as basic needs that include food, housing, and transportation. Members are able to opt out of the program at any point and can select and/or change TCM providers if their needs are not being met. This service is designed to support members on the Tailored Plan so that the system is easier to navigate. -
Community Support Team
The Community Support Team (CST) provides direct support to adults with a diagnosis of mental health, substance use, or co-occurring disorder and who have complex and extensive treatment needs. CST works with a rehabilitative focus to restore the highest level of community functioning possible across multiple domains. Interventions from this four-person, community-based team include therapy, case management, coordination of medical care and supports, substance use services, peer support services, supported housing/tenancy support, and linkage to other necessary services not available from within the team. The Community Support Team carries its own crisis phone, and services are available 24/7, 365 days a year. -
Intensive In-Home Services (IIH)
Intensive In-Home services consist of an intensive family preservation intervention intended to stabilize the living environment, promote reunification of the family and/or prevent out of home placement of the child or adolescent. Individual therapy is provided to increase the person’s capacity to handle emotions, make decisions, monitor safety, and reach future goals.Learn more -
Outpatient Assessment, Individual and Group Therapy
Clinical staff complete a strength-based comprehensive clinical assessment of biological, social, environmental, emotional, mental, and developmental dimensions. Following a recommendation for outpatient services, clinicians provide individual, family and group therapy to children and adults. We currently specialize in treating children and adolescents with behavioral disorders, trauma, anxiety, grief and loss issues and depression. Our adult therapy services specialize in the continuum of mental health and substance use disorders using best practice approaches. We employ a strength-based holistic approach to therapy and believe everyone has the capacity for growth and change. Therapy may be provided at different sites including our offices, school, home and various community settings.Learn more -
Peer Support Services
Peer Support Services (PSS) are positions filled by mental health professionals who have a mental health and/or substance abuse recovery story of their own. PSS staff members can provide services within many of the adult programs offered by FPS. These staff members can relate to our clients’ experiences and provide a message of hope for recovery. -
Psychosocial Rehabilitation
This is a day treatment service offered to adults 21 years or older with severe and persistent mental health illnesses. The primary diagnosis in order to qualify for the program has to be a mental health diagnosis. Clients attend groups that are mental health centered, evidenced-based and teach life skills (anger management, seeking safety, financial literacy, peer-led, etc.). The PSR team consists of two recovery counselors (one being a QP and the other one an AP), a peer support, and the program director. -
Substance Abuse Intensive Outpatient
SAIOP is a structured program to assist clients in beginning recovery who need more intensive substance use treatment. Individuals will develop skills for recovery using an individualized, trauma-informed and recovery-oriented approach. Groups meet three times per week for three hours each group. We offer morning and evening groups based on need and availability. -
Substance Use and DWI Services
This service line helps to support clients who suffer from substance use problems. They are able to come in and participate in group sessions centered around becoming and staying clean of substances. This service line consists of an LCAS, two peer supports, and two substance use specialists (CADC). With our DWI clients, they are able to participate in a group and show proof to either their parole officer or the court system that they completed our program in order to work towards getting their license back.